Business-class email, with compliance and management without any compromise

It’s almost impossible for a business to operate today without using email. We have put together a mail and collaboration platform that can be accessed from anywhere, allowing you to work when and where you need to.

Secure and reliable

Your date and information will always be totally secure and protected when using Hosted Exchange.

  • Top of the line security systems are in place to protect all of your messages, whilst also keeping malware at bay.
  • Your data is saved with all data being continually backed up, and our security experts constantly monitoring the system.
  • Performance and reliability are assured courtesy of guaranteed up-time and a service level agreement that is financially backed.

Always Stay in Control

Stay in control of your environment as you host all of your data on our servers.

  • Save money by using our constantly updated software and business tools, all with administration, and all with simplified licensing and no upfront licensing costs.
  • Protect your mobile devices by being able to quickly remove confidential company data from lost phones.
  • Get around the clock phone support from our IT professionals.

Easy to maintain

Business-class email is essential for a company’s users to be productive, and that level can now easily be achieved and maintained.

  • No real time or effort in maintaining or servicing of your email system is necessary thanks to automatic patching.
  • All major devices and browsers can be used to quickly and securely access your information from anywhere.
  • Seamlessly integrate Outlook so that users can have an email experience that is familiar and easy to use.

Enterprise-grade security in our world-class datacenters

We use nationally redundant servers to run your email, all of which are secured using anti-spam and anti-malware filters. Messaging security experts manage those servers 24/7/365.

Email Filtering

Within your control panel, you can set up your email preferences as needed. McAfee Email Protection then removes any and all suspicious messages based on those settings.

  • Protection against email attack
  • Advanced spam blocking
  • Spam protection via McAfee Stacked Sender
  • Protection against fraud
  • Virus and worm scanning
  • Transport layer security
  • Attachment and content filtering
  • Outbound message filtering
  • Top level quarantine management

Spam Quarantine Report

There are a number of different ways in which suspicious or infected emails can be handled in the quarantine area, and you are in control of those decisions with E-Mail Defense.

The quarantine management process is set up in a way that allows your individual users to be able to examine each suspicious email in order to determine if it is indeed infected, or is one that can be opened without fear of infection.

Email Continuity

McAfee Email Continuity provides full email functionality – including read, compose, reply, forward, and delete.

  • Strengthen your business continuity plan.
  • Reduce downtime.
  • Enable continuous e-mail communications.
  • Meet regulatory compliance.
  • Once connectivity is restored, intelligent post outage email activity re-synchronizes with your mail servers.
  • Notifications include all email forensic information (time & date stamps, CC & BCC recipients, read & unread status).

AUTOMATIC ENGAGEMENT
Business Continuity is automatically engaged when an outage is detected.

  • Users have access to e-mail received during outages or maintenance via a secure Web interface.
  • They have full email functionality, including Read, Compose, Reply, Forward and Delete.
  • Up to 60 days of unlimited rolling storage.
  • Outage notifications and system updates.

Vaultive Solution

Vaultive addresses cloud computing business challenges by providing critical security features unique to CommerceQuest South Africa (Pty) Ltd.

  • Data Security and Risk Mitigation.
  • Regulatory Compliance.
  • Unauthorised Data Disclosure.
  • International Privacy and Data Residency.
  • Integrates into existing business environments.
  • Seamless to end-users.
  • Flexibility to support diverse environments.

SECURITY AND COMPLIANCE
Vaultive for Hosted Exchange is an enterprise-grade cloud data encryption solution that enables customers to encrypt data-at-rest, data-in-transit and data-in-use, while your IT department (or a trusted third party) retains complete control of the encryption keys.

Through optimizations developed specifically for Hosted Exchange, Vaultive’s groundbreaking encryption – enables businesses to encrypt their data before it goes to the cloud so it can then be processed while still encrypted.

Access your email, anywhere, anytime

The vast majority of smartphone users rely on their devices to access the same email account that they use on their desktop. The reality is, though, that mobile devices are now used more than PC’s and laptops to access email.

Blackberry™ Sync

Every employee, regardless of location, needs instant access to the most up-to-date information available to them.

  • Complete integration with Outlook/Exchange in true push mode
  • Emails, calendars, folders, and contacts can be synchronized wirelessly
  • State of the art encryption technology

iPhone™ Sync

Not every project is completed or worked on from 9 to 5. iPhone Sync keeps everyone in touch around the clock, every single day.

  • Synchronize in real time with ActiveSync
  • Emails, calendars, folders, and contacts can be synchronized wirelessly
  • State of the art encryption technology

WinMobile Sync

Not every project is completed or worked on from 9 to 5. iPhone Sync keeps everyone in touch around the clock, every single day.

  • Synchronize in real time with ActiveSync
  • Emails, calendars, folders, and contacts can be synchronized wirelessly
  • State of the art encryption technology

Keep complete control over your security and services

We deliver a control panel that allows you to completely manage and delegate every user in your organization. It’s a cost-effective and complete management solution.

Manage Access

Access and manage Hosted Exchange via a user-friendly web-based portal.

  • Administrate users by their roles
  • Policy provisioning and de-provisioning is fully automated
  • Manage distribution groups
  • Information or ethical walling capability

Self-Service

Easy to use web-based portal makes self-service a snap for all users.

  • Manage contacts
  • Manage mailbox delegation
  • Manage distribution groups
  • Manage password resets
  • Easy to follow configuration wizards for Outlook, Outlook Express, and Mobile Devices

Manage Quotas

Hand over control to administrators and allow them to manage use of:

  • Disk space – Maximum amount of server disk space available to the mailbox.
  • Disk space threshold – Storage use alerts.
  • Mailbox type – Mailbox option templates.

Control your migration from the very beginning

For many, migrations are daunting processes that require long nights and weekends at the office and endless hours of testing and validating data…until now. The CommerceQuest South Africa (Pty) Ltd team of Hosted Exchange Engineers and expert experience ensures that the correct migration plan is put in place and tailored specifically for you.

Email Migration

Our award winning orchestration tools ensure an effortless and seamless email migration in the distinct phases:

  • Planning: One of our experienced CommerceQuest South Africa (Pty) Ltd team members works directly with you to complete the Hosted Exchange template to define a migration schedule.
  • Pre-Migration: Preparatory steps performed by migration team to redirect mail it to your existing server until you are ready to switch.
  • Migration: We work with you hand-in-hand to ensure a seamless migration of the mailbox contents of your current e-mail environment to Hosted Exchange.

Migration choices

Our trial and tested migration process, planning and project execution caters for any company

  • Flash migration – allows for unlimited number of users to have Calendars, Contacts, Tasks, Journals and Notes to be ingested.
  • Backfill migration – Cuts your entire company over in one weekend with the first 3 months mail. Ideal for 75 250 user companies.
  • Co-existence migration – This is a phased approach, cutting over 25 mailboxes at a time while keeping your existing mail environment live and working through the organisation.

Managed Migrations

Our migrations team has performed hundreds of successful migrations and are monitored from start to finish.

  • Supported Migrations: Expert monitoring, support, and error reporting managed by dedicated migration experts
  • Test Migrations: A test migration will ensure a successful migration, there is no fee for the test migration.
  • Timing: Migrations can be scheduled within 5 business days of a successful test.

Worrying about compliance is no longer your concern

If you have issues with the cost of storing and managing emails, McAfee Email Archiving can help. Cost-effective and compliant with e-discovery regulations.

Archiving Transparency

All of your storage management, and retrieval needs in one powerful tool. The service is easy to use, is fully integrated, and does the following:

  • All messages are securely stored for future review and e-discovery
  • The ability to quickly and easily search the archives negates the need for IT assistance
  • The perfect replacement for expensive, unwieldy tape backups
  • No additional hardware or software purchases required

Ensure compliance

Document compliance just got a whole lot easier. Achieve peace of mind in knowing that all compliance and regulatory retention requirements are fully adhered to.

  • Quickly access stored messages in response to any and all e-discovery requests
  • Search criteria can be as simple or advanced as you want. Access thousands of messages by searching via content, user, date range, metadata, and attachment content
  • Save all your search criteria for future use, further saving time

Tamper-proof storage

Messages and metadata will always remain in their original state thanks to the use of read-only storage.

  • Stored messages are automatically compared to the original and verified for quality
  • Users must double commit before an email is deleted without an accurate copy being made and verified
  • Each message receives a unique numeric identifier for auditable message serialization, thus assuring tampering or unauthorized deletion

Increase productivity

The value in our Hosted Exchange offering comes in the benefits that it delivers. Productivity is quickly increased as greater numbers of communications are more easily handled via multiple devices. Users can then work more effectively as a team.

Email Branding

An office of 50 employees will generate roughly 1,700 emails on a daily basis. That all adds up to a rather large marketing audience.

  • Transform your everyday business email platform into a bustling sales channel
  • Send qualified customers to your website, and boost sales
  • Increase lead generation
  • Promote all your products and services visually
  • Stand out in your industry
  • Give each and every one of your emails a professional look and tone
  • Use your everyday business email to drive clients to your website

Mobile Workforce

Stats say 38% of email is now opened on a mobile device, with 33% for desktop and 29% for webmail.

  • Increased responsiveness – Improve communication and service at all external contact points by providing employees with more timely access to information. True mobile e-mail solutions that scales as you do.
  • Wireless Synchronization – Executives and sales people can stay fully synchronized while away from their desk thus increasing productivity ten fold.
  • Vast mobile support – One of the key features of using Hosted Exchange for your email platform, is the broad and full support for wireless mobile devices.

SharePoint

Make it easy for users to work together on documents, tasks, contacts, events, and other information.

  • Document control – using a central library for document change management with comprehensive version control.
  • Searchable document store – documents are automatically indexed, giving users a powerful and fast document search capability.
  • Drive SharePoint Adoption by integrating SharePoint directly into Outlook with Harmon.ie
  • Get the most out of SharePoint with Show-Me-for-SharePoint, our unique on demand web training solution.

The benefits of Hosted Exchange put you in control

With our Hosted Exchange, you get an option that puts you in total control of your needs, with the ability to customize while ensuring that your communications are always available.

Be More Productive

Collaboration and teamwork are the keys to productivity. Without both of those elements, you will always be chasing the competition. Be an industry leader, not a follower.

Assign tasks and events

Employees can move beyond sending e-mails as reminders to the efficiency of directly assigning tasks and deadlines to co-workers.

Security and protection

Protection and security are always assured with features such as disaster recovery, backups, anti-spam, and message archiving.

Peace of mind

Businesses are often placed in position where they are lacking expertise or the ability to sacrifice a top employee to maintain and manage their messaging system.

Lower operational costs

There are no hidden costs anywhere within the Hosted Exchange business-class messaging solution.

Share contacts, folders and calendars

Co-workers can quickly and easily share common information through Hosted Exchange so that everyone has access everything they need to be productive.

Guaranteed Uptime

Businesses no longer operate on a strict 9 to 5 basis. Hosted Exchange is available 24/7/365, allowing employees to work on projects whenever they need to.

Around the Clock Support and Maintenance

You never have to worry about issues with the technology because our professional engineers are always on the job.

Full administrative control

User-friendly administrative consoles make it easy for you to manage your Hosted Exchange platform, even if you are not technically savvy.

XLITE LITE STD PRO
TYPICAL USER Company associates, temporary staff Messaging for deskless workers Multi-device messaging & collaboration tools for workers who don’t need an Outlook License Multi-device messaging & collaboration & portals for document sharing
CAPACITY 500MB 2GB 20GB 75GB
SECURITY
Premium Email Defense Filtering
Business Continuity
Outlook Web Access (OWA)
Deleted Item Retention None 24 hours 7 days 14 days
MOBILITY
BlackBerry Enterprise Sync Optional Optional
iPhone Sync
Windows Mobile ActiveSync
Supported Protocols POP3, IMAP4, SMTP POP3, IMAP4, SMTP POP3, IMAP4, SMTP, MAPI POP3, IMAP4, SMTP, MAPI
OPTIONS
Email Branding Additional Charge Additional Charge Additional Charge Additional Charge
Intelligent Routing Additional Charge Additional Charge Additional Charge Additional Charge
SharePoint Foundation License Included Included Included
SharePoint Space Additional Charge Additional Charge Additional Charge
PRODUCTIVITY
Tasks and Rules Personal Personal Shared Shared
Calendar Personal Personal Shared Shared
Contacts Personal Personal Shared Shared
EMAIL ARCHIVING
Email Compliance Archiving Additional ChargeUp to 10 years Additional ChargeUp to 10 years Additional ChargeUp to 10 years Additional ChargeUp to 10 years
Electronic Discovery Additional Charge Additional Charge Additional Charge Additional Charge